Customer Testimonials

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Google Nov 25, 2021

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Google Nov 25, 2021

They’re quick and friendly. They even cleaned my car for free!

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Google Nov 24, 2021

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Google Nov 24, 2021

Adi was so helpful! I forgot my scheduled appointment and he scheduled me the very next day. I asked him to have the inside windshield cleaned in addition to routine maintenance and he delivered! Suzus was extremely pleasant and professional as he made sure everything was out of the loaner-car and drove it off. I have ALWAYS been treated with such high standards! Brad manages his team extremely well. The service I receive factors heavily in my decision to buy Lexus!!!

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Google Nov 22, 2021

Hector is simply amazing!!! I can’t wait to recommend him to anyone that I can.

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Google Nov 22, 2021

My wife and I were very pleased with the experience we have had with Lexus of Omaha dealership and specifically our salesman Scott Schubert. Scott responded to our questions promptly and followed up on every ask. This is important to us as we are out-of-state buyers who rely on a competent staff who go out of there way to make the buying experience easy and enjoyable.

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DealerRater Nov 22, 2021

Everyone is courteous, friendly knowledgeable, and friendly. I always feel like I get great service in a timely manner.

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Google Nov 21, 2021

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Google Nov 21, 2021

I had a great experience working with Ken in finding the perfect Lexus for me. He made my car shopping experience a joyful event. I appreciated is patience. Thanks Ken

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Google Nov 21, 2021

Thanks Mehdi for a pleasant buying experience. Worked well with us and was very upfront and honest us the whole process. Another great Baxter Auto experience!

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Google Nov 21, 2021

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Google Nov 20, 2021

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Google Nov 20, 2021

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Google Nov 20, 2021

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Google Nov 20, 2021

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Google Nov 19, 2021

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Google Nov 18, 2021

Outstanding service. This is why I'm driving my 4th Lexus vehicle. Sally S.

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Google Nov 17, 2021

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DealerRater Nov 16, 2021

Excellent experience. Professional and knowledgeable sales staff. Adam k. Was outstanding. I would recommend the dealership.

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Google Nov 16, 2021

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Google Nov 16, 2021

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Google Nov 16, 2021

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Google Nov 13, 2021

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Google Nov 13, 2021

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Google Nov 12, 2021

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Google Nov 12, 2021

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Google Nov 12, 2021

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Cars Nov 10, 2021

This was the easiest car purchase I have ever had. It started with Hector Done’s prompt email responses and communications and ended with Brandi Butcher's in store professional approach. Lexus of Omaha does it right!!!

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DealerRater Nov 10, 2021

Lexus of Omaha goes above and beyond in both service and sales. Scott Schubert my sales executive, feels like a life long friend. Not only is Scott knowledgable regarding the product he delivers, his professional and friendly manner is both refreshing and appreciated. Scott follows up with everything asked of him, acts as my advocate and delivers when it counts. The sales manager Jay carries on the same friendly and welcoming manner working with me to get the best deal out there, whether it's in the final deal on a trade or work done on a certified Lexus purchase ...

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Google Nov 10, 2021

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Cars Nov 7, 2021

Scheduled appointment was on time, took exactly how long they said it would. Everything went very well! Very happy,Will return another time. Satisfied customer LLD

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Google Nov 7, 2021

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Google Nov 6, 2021

Always a pleasant and professional experience!

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Google Nov 6, 2021

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Google Nov 6, 2021

Thanks Brad for reaching out to me today. I appreciate the concern you showed and your desire to correct the things that went wrong with my visit. I am totally satisfied the situation has and will be taken care of. I have been a costumer for over ten years and I plan on continuing doing business with you. Thanks again for your actions. It took an hour and 45 minutes to get my oil changed. I did not hear from any service person until I sought them out to find out what was taking so long. I emailed Cory twice about ...

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Google Nov 5, 2021

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Google Nov 4, 2021

I had a heating problem with my 2010 LS it was something that was not detected last year when I had it in for the same problem but this time it was diagnosed and fixed ...I am very thankful for Lexus of Omaha.

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Google Nov 4, 2021

Prompt service & they always go the extra mile to make sure you leave happy.

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Google Nov 2, 2021

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Google Nov 2, 2021

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Google Nov 2, 2021

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Google Nov 1, 2021

Very kind staff and prompt. I’m always nervous to take my car in. I’ve had multiple experiences where the mechanics have tried to gouge me and pull a fast one. I trusted everything that staff recommended that I needed to do and what I didn’t. I will definitely be back next time I need to take my car in!

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Google Oct 31, 2021

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Google Oct 31, 2021

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DealerRater Oct 30, 2021

Excellent service from start to finish. Text messaging to keep me up to date. Great lounge to wait if you need to.

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Google Oct 30, 2021

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Google Oct 29, 2021

Finally a car dealership that is completely professional and does not play games when writing your deal. This was a breath of fresh air. My time with my salesman Mike was productive and pleasant. I love that I only had to deal with one person through the entire process. I walked away with a solid good feeling that I am getting a great vehicle and also that I got an honest, fair deal.

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Google Oct 29, 2021

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Google Oct 29, 2021

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DealerRater Oct 29, 2021

Love the fact they open my door and listen to me got my car all fixed up for me

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Google Oct 27, 2021

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Google Oct 27, 2021

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Cars Oct 26, 2021

Great experience ever with Lexus Cross over NX 300 which I was thinking to buy from before and I already bought. I like the way the sale person of Lexus explained me in detailed about each features of the NX 300. I am thankful to all the staff members of Lexus of Omaha.

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DealerRater Oct 25, 2021

Been with dealer number of years always very satisfied. Always tell our friends how we appreciate Lexus of Omaha. Never had another dealership take such good care of their customers.

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DealerRater Oct 25, 2021

Very responsive and knowledgeable sales rep. Facilities are top notch. Overall a very satisfying and comfortable experience. The new Lexus purchased met all expectations.

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Google Oct 24, 2021

Always a great experience with Mike and Lexus. Have been buying vehicles here for over 10 years!

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Google Oct 23, 2021

Prompt and accurate service. I always knew what was going on with my car. Very professional.

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Google Oct 21, 2021

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Google Oct 21, 2021

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Google Oct 19, 2021

Loved Adam’s up to date info, his persistence in finding the right Lexus for me and his determination to make me happy - and he succeeded!

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Google Oct 19, 2021

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Google Oct 19, 2021

The whole team at Lexus is great 10/10 would recommend for service.

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Google Oct 19, 2021

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Cars Oct 16, 2021

Adi always takes great care of us. Had a long term loaner for us and helped navigate the insurance claim. Helpful, friendly. Knows cars and it shows. Never had a bad experience at this shop.

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Google Oct 15, 2021

True Lexus customer service! Work completed as promised and everything was amazing.

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Google Oct 14, 2021

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Google Oct 14, 2021

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Google Oct 14, 2021

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Google Oct 14, 2021

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Google Oct 14, 2021

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Google Oct 14, 2021

Great Service as always i have been coming to Lexus of Omaha for nearly 20 years even , before I actually bought. A Lexus i bought a used Car from them and I shortly thereafter when i eas ready for my next vehicle a very wise and wealthy family family friend spoke to me about which vehicle to purchase of several i was choosing from in my minds eye , I was told way back then if i wanted to get the best deal and not go broke keeping it on the road for years to come , buy a Lexus , advice that has ...

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Google Oct 13, 2021

I've had several cars purchased from Lexus and have never been disappointed with the service.

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Google Oct 12, 2021

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Google Oct 12, 2021

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Google Oct 12, 2021

Scott was very professional and has done a great job making the car buying experience as painless as possible.

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Google Oct 11, 2021

Scott from Lexus went out of his way to help me with my financing with Lexus of Omaha. Thank you Scott.

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DealerRater Oct 11, 2021

I am on my third RX 350. I would not go to any other Dealer.

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Google Oct 10, 2021

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Google Oct 10, 2021

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Google Oct 9, 2021

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Google Oct 9, 2021

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Google Oct 9, 2021

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Google Oct 9, 2021

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Google Oct 8, 2021

Excellent service!! It’s one of the top reasons we love having a Lexus.

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Google Oct 7, 2021

Can't say enough about Cory and the service technicians at Lexus of Omaha. We experienced some electrical issues while traveling to the Midwest. Some friends suggested we contact Lexus of Omaha. I called and spoke with Cory in the service department. He suggested we have the car towed from Council Bluffs to Omaha and they would squeeze it into their busy schedule. The car was delivered and within 4 hours Cory called with the great news that the electrical issue had been found and repaired. He then offered to send a driver to pick us up in Council Bluffs and ...

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Google Oct 7, 2021

The dealership was timely & efficient with my first free service! 🙂🙂

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Google Oct 7, 2021

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Google Oct 7, 2021

Terrific customer service and communication. Cory was fantastic in navigating a difficult situation.

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Cars Oct 6, 2021

Without exception, Lexus of Omaha provides first class service. I’m driving a Lexus with 225k miles on it and it’s still going strong! Thanks to Cory and the top-notch, highly skilled mechanics, I have total confidence that when I am driving hundreds of miles several times a year, my RX350 will not fail me. Thanks, Cory and all of the expert mechanics team!

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Google Oct 6, 2021

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DealerRater Oct 6, 2021

I’ve always gotten very good service from Lexus of O Omaha….. They have always went out of their way to work with me.

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Google Oct 5, 2021

Our buying experience was wonderful, and I never thought I'd be able to say that when looking for a new car. Working with Brandi Butcher was very pleasant! She was extremely familiar the pre-owned inventory, each of the model's specifications, and the financial offers that Lexus provided. There was no haggling over prices, which compared favorably to other dealerships, including Carmax. I would highly recommend Lexus of Omaha to friends and family.

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Google Oct 5, 2021

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Google Oct 5, 2021

Good and quick service, thanks.

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Google Oct 3, 2021

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Google Oct 3, 2021

Just completed a 15,000 check up. Very thorough and comprehensive . The wait was not too long and very comfortable while allowing to remotely work.

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Google Oct 2, 2021

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DealerRater Oct 2, 2021

On each of my three visits to this dealership I was treated with courtesy and respect with everything being upfront and evolving as promised. I bought a 2022 RX after my third visit with the experience being painless and first rate from beginning to end. The price on the new car was fair as was the allowance on my trade. A truly five star performance by Mark Duin and the staff at Lexus of Omaha.

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Google Oct 2, 2021

Lynn did an excellent job, we did everything over the phone and email the deal was already done before I got to the dealership, great service!!! Highly recommended

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Google Oct 2, 2021


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