Customer Testimonials
The car is awesome. The sales rep was not pushy at all, was quick to answer his phone and respond to text messages. That's refreshing. Thanks Scott Dyer. Finance was a breeze. One of the best car buying experiences I've ever had.
First time going to take my vehicle to get serviced at Lexus of Omaha and I was blown away! Easy process and friendly associates!
Once again, Kelly and Lexus of Omaha exceed expectations regarding their customer service. So many great vehicles out there to choose from, so many great makes and models to choose from in the marketplace. So what’s the differentiator……customer care! Kelly, LOO, you rock!!!
Lexus of Omaha is a top notch dealer! We have purchased 2 vehicles from this dealership and are extremely impressed by their sales and service. Our sales representative Adam was a pleasure to work with on the recent purchase of our RX 350.
Lexus always goes above and beyond. I took my LX here and now take my Landcruiser and will never go anywhere else. The service is outstanding and they have my vehicle done quickly. Highly recommend.
Adi and the Lexus service are top notch!
My wife and I worked with Bill Spence at the Lexus of Omaha dealership. Definitely one of the best experiences we’ve ever had at a dealership.
Your Dealership Was Excellent your staff from start to finish was great Scott was the best I have ever HAD your dealership has never let us down alway excellent in all deparmentsTHANKS
Our experience was outstanding. We made an appointment and were greeted kindly and professionally immediately. Very soft with no pressure which we never felt through the whole process. Hector was our sales rep and he was very kind, he listened and answered our questions in detail. He was also very knowledgeable about the product. Hector completed a very detailed informational class on all the technology in the car. Hector made our experience an enjoyable one, we never doubted it was the right choice for us because of the information we were given and the service provided.
This is my second customer experience with Lexus of Omaha, and both were smooth and great. No pressure environment and very friendly and helpful sales people.
Adam Keup made the purchasing our 2 Lexus' seamless - we were not from Omaha and in for the weekend and he made the process seamless - got us into our new cars and on the road in a short amount of time. Will purchase another car from Adam and Lexus of Omaha.
We had an overall great experience. The staff was knowledgeable and they worked with us to find exactly what we wanted in a Lexus in terms of model, color, and vehicle options.
My serviceman, Nick is top notch! He always keeps me updated on my car when it is being serviced! I feel confident bringing my car to Lexus of Omaha.
Great experience, professional and fast!
Great experience! Not pushy and answered all my questions!
Lexus of Omaha and Mark Duin treated me very well explaining my options and what is currently available or waiting for a future incoming vehicle. Mark was able to get me into the car that I wanted luckily on the same day as the market is quite hot due to the Pandemic and limited vehicles available.
Professional service all the way around.
Outstanding service and customer experience, as always. Thank you Adi and teammates!
I recently purchased my second Lexus from Jeff Bahnsen at Lexus of Omaha. The service and rapport was exemplary, as was my first experience with Jeff. From management to Service and everything in between, I cannot express how impressed and pleased I am with this dealership. If you’re looking into purchasing a Lexus (and, why wouldn’t you be!?), this is most definitely the place you need to pay a visit! Thank you again, Jeff!
We were very pleased with service. They were so prompt in getting service done and the car looked just like new when we got in to leave. Really appreciate the workmanship and the friendly, courteous people working. We will be back.
I had my car serviced today. Kelly, my service rep, was amazing. She was extremely helpful and friendly. The check-up was completed in a timely manner and Kelly explained everything extremely well. I never mind waiting to get the car serviced, because the waiting room is clean and inviting and everyone is so nice to work with. I love my Lexus and the way they take care of it.
Excellent service, timely. Very courteous and helpful staff.😀😀
Lyn was very helpful and made the experience seamless as we purchased from out of state. The Lexus in Omaha was worth the trip!
Always a great experience. Doesn't cost me any more to service my Lexus than it would a comprable Toyota. Nick does a great job!
Impeccable service and reliable workmanship. I have never had a problem with Kelly nor Lexus of Omaha. I trust them 100%. I have never met anyone as nice as Kelly at any dealership.
I had an issue with my battery and was not able to get to the dealership until after the service department closed. The ladies who greeted me when I came in were so helpful and assured me they would take care of me. They offered me a demo to use until my car could be worked into the service schedule. When the service department opened Monday morning at 7 AM, I received a call with an update on when they would be able to look at my car. The communication through the day was great. Lexus customer service really is the ...
They always give you the best service here. The cae was spotless when they were done and so professional. While waiting for the service people I went over to the sales floor and and gentleman.named Ken helped me look at several! His knowledge in Lexus and the other luxury brands brought me away from thinking next one would be Mercedes or BMW right back to Lexus. He was not pushy because were in process of getting house Loan so it’s not the time to buy but I will be back to see him. I believe his last name ...
Best Car experience I've ever had. They were straight to the point, no mumbo jumbo. I drove away with my new car in short order. They gave me a fair price for my trade-in. I would not hesitate to recommend this dealer to anyone.
Adam Keup sold my wife and I a car in a low-pressure environment that allowed us to make the decisions that we felt would best suit our vehicle needs - highly recommend!
Hector made transaction simple and painless. Javier delivered vehicle on time and did a good job with closing. All seem to be very knowledgeable and made transaction easy
Lyn did a great job in helping me find what I was looking for. She was patient and helpful and made the whole experience easy and enjoyable!!! Thanks for all your help Lyn!!!
We were very taken by the way we were handled by Mike, he was very professional in way he helped us and very courtius and answered all our questions. It was a very pleasant experience and visit.
I appreciate the quality professional service from Kelly! I also enjoy the tea selection, pleasant environment and knowing my car is in good hands at this Lexus dealer.
I purchased a used 2016 Lexus NX 200T 1 year ago and I’ve had nothing but positive experiences every time I visit the Lexus dealership!
The service team at Lexus of Omaha went above and beyond to help me. I took my vehicle to a different shop and they created more problems. After the first shop resulted in multiple trips back because of a check engine they reported I had a blown head gasket. I took my vehicle to Lexus of Omaha who quickly inspected my entire vehicle and found that there was no blown head gasket but wrong spark plugs installed. Cory and the team at Lexus worked with the other dealership to seamlessly get them to pay for the repairs and get my ...
Great service!
My first visit was really nice. I came into the dealership to have some additional accessories added to my vehicle. The service was reps were really personable and attentive to my needs. The maintenance done on my vehicle was completed is less time than expected. I truly appreciate the quality of service performed by Lexus of Omaha.
Excellent service. They're transparent and looking to make life long customers as opposed to a quick sale.
Hands down the best car shopping experience! Rebekah was a miracle worker and helped me purchase my dream car and was the smoothest and most fun I’ve ever had buying a car. They went above and beyond and I was so impressed. Go see Rebekah and the Lexus of Omaha team!
I was in a pinch before a road trip and Gerardo made it happen. He is a kind and upstanding gentleman who will make your Lexus right. A huge thanks to Gerardo and the Lexus service team for getting me back on the road this morning.
Lexus service is very professional, timely and does a great job. The waiting area is very clean and comfortable.
I dont believe any body in omaha could have taken better care of lu and I then lexus of omaha
Always great service, knowledgeable and accommodating. Probably the best dealership I've used in 50+ years of owning cars.
Very well done from greeting to check out and everything in between. There is a reason that people love the brand. The quality of the product is backed up by first class service after the sale. We’ll done , Kelly! Thank you!
Service was exceptional! My wait in the longe was very pleasant as well.
Adam was very professional and helpful. The entire staff was super friendly. The Lexus people go out of their way to make buying a new car an enjoyable experience.
Exceptional service and outstanding staff.
My car was serviced very quickly. Car was beautiful cleaned. I was in and out. Appreciate the quick and clean service. Owning a Lexus plus side is the service department!
Every appointment I have had has been nothing short of great! They are honest and take the time to explain details of their services. The staff treats you like family and I have never felt intimidated when working with them. Thank you guys for all you do!
Kelly is so professional, personable and knowledgeable. She makes taking your car for service a pleasant experience.
Absolutely the best experience I have ever had purchasing a car. Never before have I had such an honest, down to earth salesman at Scott.
Always great customer service from Kelly! She is such a pleasure to work with.
We had a very good experience with Micheal
Best buying experience EVER. Made a deal on line, Drove from KC to Omaha to drop off my trade in and pickup a new RX350 AWD. No hidden charges, no pressure to buy 1000s of dollars of add ons. They gave me top dollar for my trade in. Total pricing transparency. I saved over $5000 compared to the local KS Lexus dealer and a MO dealership. Definitely worth the 6 hour round trip.
Our experience with Lexus of Omaha was outstanding! Thanks for making our car buying process easy.
Nick and his crew are professionals, excellent service, very fast too! We will be back!
Always a great experience! Love Lexus dealership in Omaha!
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