They’re quick and friendly. They even cleaned my car for free!
Adi was so helpful! I forgot my scheduled appointment and he scheduled me the very next day. I asked him to have the inside windshield cleaned in addition to routine maintenance and he delivered! Suzus was extremely pleasant and professional as he made sure everything was out of the loaner-car and drove it off. I have ALWAYS been treated with such high standards! Brad manages his team extremely well. The service I receive factors heavily in my decision to buy Lexus!!!
Hector is simply amazing!!! I can’t wait to recommend him to anyone that I can.
My wife and I were very pleased with the experience we have had with Lexus of Omaha dealership and specifically our salesman Scott Schubert. Scott responded to our questions promptly and followed up on every ask. This is important to us as we are out-of-state buyers who rely on a competent staff who go out of there way to make the buying experience easy and enjoyable.
Everyone is courteous, friendly knowledgeable, and friendly. I always feel like I get great service in a timely manner.
I had a great experience working with Ken in finding the perfect Lexus for me. He made my car shopping experience a joyful event. I appreciated is patience. Thanks Ken
Thanks Mehdi for a pleasant buying experience. Worked well with us and was very upfront and honest us the whole process. Another great Baxter Auto experience!
Outstanding service. This is why I'm driving my 4th Lexus vehicle. Sally S.
Excellent experience. Professional and knowledgeable sales staff. Adam k. Was outstanding. I would recommend the dealership.
This was the easiest car purchase I have ever had. It started with Hector Done’s prompt email responses and communications and ended with Brandi Butcher's in store professional approach. Lexus of Omaha does it right!!!
Lexus of Omaha goes above and beyond in both service and sales. Scott Schubert my sales executive, feels like a life long friend. Not only is Scott knowledgable regarding the product he delivers, his professional and friendly manner is both refreshing and appreciated. Scott follows up with everything asked of him, acts as my advocate and delivers when it counts. The sales manager Jay carries on the same friendly and welcoming manner working with me to get the best deal out there, whether it's in the final deal on a trade or work done on a certified Lexus purchase ...
Scheduled appointment was on time, took exactly how long they said it would. Everything went very well! Very happy,Will return another time. Satisfied customer LLD
Always a pleasant and professional experience!
Thanks Brad for reaching out to me today. I appreciate the concern you showed and your desire to correct the things that went wrong with my visit. I am totally satisfied the situation has and will be taken care of. I have been a costumer for over ten years and I plan on continuing doing business with you. Thanks again for your actions. It took an hour and 45 minutes to get my oil changed. I did not hear from any service person until I sought them out to find out what was taking so long. I emailed Cory twice about ...
I had a heating problem with my 2010 LS it was something that was not detected last year when I had it in for the same problem but this time it was diagnosed and fixed ...I am very thankful for Lexus of Omaha.
Prompt service & they always go the extra mile to make sure you leave happy.
Very kind staff and prompt. I’m always nervous to take my car in. I’ve had multiple experiences where the mechanics have tried to gouge me and pull a fast one. I trusted everything that staff recommended that I needed to do and what I didn’t. I will definitely be back next time I need to take my car in!
Excellent service from start to finish. Text messaging to keep me up to date. Great lounge to wait if you need to.
Finally a car dealership that is completely professional and does not play games when writing your deal. This was a breath of fresh air. My time with my salesman Mike was productive and pleasant. I love that I only had to deal with one person through the entire process. I walked away with a solid good feeling that I am getting a great vehicle and also that I got an honest, fair deal.
Love the fact they open my door and listen to me got my car all fixed up for me
Great experience ever with Lexus Cross over NX 300 which I was thinking to buy from before and I already bought. I like the way the sale person of Lexus explained me in detailed about each features of the NX 300. I am thankful to all the staff members of Lexus of Omaha.
Been with dealer number of years always very satisfied. Always tell our friends how we appreciate Lexus of Omaha. Never had another dealership take such good care of their customers.
Very responsive and knowledgeable sales rep. Facilities are top notch. Overall a very satisfying and comfortable experience. The new Lexus purchased met all expectations.
Always a great experience with Mike and Lexus. Have been buying vehicles here for over 10 years!
Prompt and accurate service. I always knew what was going on with my car. Very professional.
Loved Adam’s up to date info, his persistence in finding the right Lexus for me and his determination to make me happy - and he succeeded!
The whole team at Lexus is great 10/10 would recommend for service.
Adi always takes great care of us. Had a long term loaner for us and helped navigate the insurance claim. Helpful, friendly. Knows cars and it shows. Never had a bad experience at this shop.
True Lexus customer service! Work completed as promised and everything was amazing.
Great Service as always i have been coming to Lexus of Omaha for nearly 20 years even , before I actually bought. A Lexus i bought a used Car from them and I shortly thereafter when i eas ready for my next vehicle a very wise and wealthy family family friend spoke to me about which vehicle to purchase of several i was choosing from in my minds eye , I was told way back then if i wanted to get the best deal and not go broke keeping it on the road for years to come , buy a Lexus , advice that has ...
I've had several cars purchased from Lexus and have never been disappointed with the service.
Scott was very professional and has done a great job making the car buying experience as painless as possible.
Scott from Lexus went out of his way to help me with my financing with Lexus of Omaha. Thank you Scott.
I am on my third RX 350. I would not go to any other Dealer.
Excellent service!! It’s one of the top reasons we love having a Lexus.
Can't say enough about Cory and the service technicians at Lexus of Omaha. We experienced some electrical issues while traveling to the Midwest. Some friends suggested we contact Lexus of Omaha. I called and spoke with Cory in the service department. He suggested we have the car towed from Council Bluffs to Omaha and they would squeeze it into their busy schedule. The car was delivered and within 4 hours Cory called with the great news that the electrical issue had been found and repaired. He then offered to send a driver to pick us up in Council Bluffs and ...
The dealership was timely & efficient with my first free service! 🙂🙂
Terrific customer service and communication. Cory was fantastic in navigating a difficult situation.
Without exception, Lexus of Omaha provides first class service. I’m driving a Lexus with 225k miles on it and it’s still going strong! Thanks to Cory and the top-notch, highly skilled mechanics, I have total confidence that when I am driving hundreds of miles several times a year, my RX350 will not fail me. Thanks, Cory and all of the expert mechanics team!
I’ve always gotten very good service from Lexus of O Omaha….. They have always went out of their way to work with me.
Our buying experience was wonderful, and I never thought I'd be able to say that when looking for a new car. Working with Brandi Butcher was very pleasant! She was extremely familiar the pre-owned inventory, each of the model's specifications, and the financial offers that Lexus provided. There was no haggling over prices, which compared favorably to other dealerships, including Carmax. I would highly recommend Lexus of Omaha to friends and family.
Good and quick service, thanks.
Just completed a 15,000 check up. Very thorough and comprehensive . The wait was not too long and very comfortable while allowing to remotely work.
On each of my three visits to this dealership I was treated with courtesy and respect with everything being upfront and evolving as promised. I bought a 2022 RX after my third visit with the experience being painless and first rate from beginning to end. The price on the new car was fair as was the allowance on my trade. A truly five star performance by Mark Duin and the staff at Lexus of Omaha.
Lynn did an excellent job, we did everything over the phone and email the deal was already done before I got to the dealership, great service!!! Highly recommended
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