Customer Testimonials

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Google Jul 28, 2021

The car is awesome. The sales rep was not pushy at all, was quick to answer his phone and respond to text messages. That's refreshing. Thanks Scott Dyer. Finance was a breeze. One of the best car buying experiences I've ever had.

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Google Jul 28, 2021

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Google Jul 28, 2021

First time going to take my vehicle to get serviced at Lexus of Omaha and I was blown away! Easy process and friendly associates!

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Google Jul 28, 2021

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Google Jul 28, 2021

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Google Jul 27, 2021

Once again, Kelly and Lexus of Omaha exceed expectations regarding their customer service. So many great vehicles out there to choose from, so many great makes and models to choose from in the marketplace. So what’s the differentiator……customer care! Kelly, LOO, you rock!!!

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Google Jul 26, 2021

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Google Jul 24, 2021

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Google Jul 24, 2021

Lexus of Omaha is a top notch dealer! We have purchased 2 vehicles from this dealership and are extremely impressed by their sales and service. Our sales representative Adam was a pleasure to work with on the recent purchase of our RX 350.

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Google Jul 24, 2021

Lexus always goes above and beyond. I took my LX here and now take my Landcruiser and will never go anywhere else. The service is outstanding and they have my vehicle done quickly. Highly recommend.

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Google Jul 23, 2021

Adi and the Lexus service are top notch!

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Google Jul 22, 2021

My wife and I worked with Bill Spence at the Lexus of Omaha dealership. Definitely one of the best experiences we’ve ever had at a dealership.

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Google Jul 22, 2021

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DealerRater Jul 22, 2021

Your Dealership Was Excellent your staff from start to finish was great Scott was the best I have ever HAD your dealership has never let us down alway excellent in all deparmentsTHANKS

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Google Jul 21, 2021

Our experience was outstanding. We made an appointment and were greeted kindly and professionally immediately. Very soft with no pressure which we never felt through the whole process. Hector was our sales rep and he was very kind, he listened and answered our questions in detail. He was also very knowledgeable about the product. Hector completed a very detailed informational class on all the technology in the car. Hector made our experience an enjoyable one, we never doubted it was the right choice for us because of the information we were given and the service provided.

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Google Jul 21, 2021

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DealerRater Jul 21, 2021

This is my second customer experience with Lexus of Omaha, and both were smooth and great. No pressure environment and very friendly and helpful sales people.

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Google Jul 20, 2021

Adam Keup made the purchasing our 2 Lexus' seamless - we were not from Omaha and in for the weekend and he made the process seamless - got us into our new cars and on the road in a short amount of time. Will purchase another car from Adam and Lexus of Omaha.

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DealerRater Jul 20, 2021

We had an overall great experience. The staff was knowledgeable and they worked with us to find exactly what we wanted in a Lexus in terms of model, color, and vehicle options.

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Google Jul 20, 2021

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Google Jul 20, 2021

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Google Jul 20, 2021

My serviceman, Nick is top notch! He always keeps me updated on my car when it is being serviced! I feel confident bringing my car to Lexus of Omaha.

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Google Jul 18, 2021

Great experience, professional and fast!

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Google Jul 18, 2021

Great experience! Not pushy and answered all my questions!

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DealerRater Jul 17, 2021

Lexus of Omaha and Mark Duin treated me very well explaining my options and what is currently available or waiting for a future incoming vehicle. Mark was able to get me into the car that I wanted luckily on the same day as the market is quite hot due to the Pandemic and limited vehicles available.

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Google Jul 17, 2021

Professional service all the way around.

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Google Jul 17, 2021

Outstanding service and customer experience, as always. Thank you Adi and teammates!

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Google Jul 16, 2021

I recently purchased my second Lexus from Jeff Bahnsen at Lexus of Omaha. The service and rapport was exemplary, as was my first experience with Jeff. From management to Service and everything in between, I cannot express how impressed and pleased I am with this dealership. If you’re looking into purchasing a Lexus (and, why wouldn’t you be!?), this is most definitely the place you need to pay a visit! Thank you again, Jeff!

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Google Jul 16, 2021

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Google Jul 16, 2021

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DealerRater Jul 16, 2021

We were very pleased with service. They were so prompt in getting service done and the car looked just like new when we got in to leave. Really appreciate the workmanship and the friendly, courteous people working. We will be back.

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Google Jul 15, 2021

I had my car serviced today. Kelly, my service rep, was amazing. She was extremely helpful and friendly. The check-up was completed in a timely manner and Kelly explained everything extremely well. I never mind waiting to get the car serviced, because the waiting room is clean and inviting and everyone is so nice to work with. I love my Lexus and the way they take care of it.

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Google Jul 15, 2021

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Google Jul 14, 2021

Excellent service, timely. Very courteous and helpful staff.😀😀

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Google Jul 14, 2021

Lyn was very helpful and made the experience seamless as we purchased from out of state. The Lexus in Omaha was worth the trip!

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Google Jul 14, 2021

Always a great experience. Doesn't cost me any more to service my Lexus than it would a comprable Toyota. Nick does a great job!

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DealerRater Jul 14, 2021

Impeccable service and reliable workmanship. I have never had a problem with Kelly nor Lexus of Omaha. I trust them 100%. I have never met anyone as nice as Kelly at any dealership.

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Google Jul 13, 2021

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Google Jul 13, 2021

I had an issue with my battery and was not able to get to the dealership until after the service department closed. The ladies who greeted me when I came in were so helpful and assured me they would take care of me. They offered me a demo to use until my car could be worked into the service schedule. When the service department opened Monday morning at 7 AM, I received a call with an update on when they would be able to look at my car. The communication through the day was great. Lexus customer service really is the ...

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Google Jul 13, 2021

They always give you the best service here. The cae was spotless when they were done and so professional. While waiting for the service people I went over to the sales floor and and gentleman.named Ken helped me look at several! His knowledge in Lexus and the other luxury brands brought me away from thinking next one would be Mercedes or BMW right back to Lexus. He was not pushy because were in process of getting house Loan so it’s not the time to buy but I will be back to see him. I believe his last name ...

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Google Jul 13, 2021

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Google Jul 13, 2021

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Google Jul 12, 2021

Best Car experience I've ever had. They were straight to the point, no mumbo jumbo. I drove away with my new car in short order. They gave me a fair price for my trade-in. I would not hesitate to recommend this dealer to anyone.

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Google Jul 11, 2021

Adam Keup sold my wife and I a car in a low-pressure environment that allowed us to make the decisions that we felt would best suit our vehicle needs - highly recommend!

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Google Jul 10, 2021

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Google Jul 10, 2021

Hector made transaction simple and painless. Javier delivered vehicle on time and did a good job with closing. All seem to be very knowledgeable and made transaction easy

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Google Jul 10, 2021

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Google Jul 10, 2021

Lyn did a great job in helping me find what I was looking for. She was patient and helpful and made the whole experience easy and enjoyable!!! Thanks for all your help Lyn!!!

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Google Jul 10, 2021

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Google Jul 9, 2021

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Google Jul 9, 2021

We were very taken by the way we were handled by Mike, he was very professional in way he helped us and very courtius and answered all our questions. It was a very pleasant experience and visit.

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DealerRater Jul 8, 2021

I appreciate the quality professional service from Kelly! I also enjoy the tea selection, pleasant environment and knowing my car is in good hands at this Lexus dealer.

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Google Jul 7, 2021

I purchased a used 2016 Lexus NX 200T 1 year ago and I’ve had nothing but positive experiences every time I visit the Lexus dealership!

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Google Jul 7, 2021

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Google Jul 6, 2021

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Google Jul 5, 2021

The service team at Lexus of Omaha went above and beyond to help me. I took my vehicle to a different shop and they created more problems. After the first shop resulted in multiple trips back because of a check engine they reported I had a blown head gasket. I took my vehicle to Lexus of Omaha who quickly inspected my entire vehicle and found that there was no blown head gasket but wrong spark plugs installed. Cory and the team at Lexus worked with the other dealership to seamlessly get them to pay for the repairs and get my ...

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Google Jul 4, 2021

Great service!

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Google Jul 4, 2021

My first visit was really nice. I came into the dealership to have some additional accessories added to my vehicle. The service was reps were really personable and attentive to my needs. The maintenance done on my vehicle was completed is less time than expected. I truly appreciate the quality of service performed by Lexus of Omaha.

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Google Jul 4, 2021

Excellent service. They're transparent and looking to make life long customers as opposed to a quick sale.

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Google Jul 3, 2021

Hands down the best car shopping experience! Rebekah was a miracle worker and helped me purchase my dream car and was the smoothest and most fun I’ve ever had buying a car. They went above and beyond and I was so impressed. Go see Rebekah and the Lexus of Omaha team!

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Google Jul 3, 2021

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Google Jul 3, 2021

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Google Jul 3, 2021

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Google Jul 2, 2021

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Google Jul 1, 2021

I was in a pinch before a road trip and Gerardo made it happen. He is a kind and upstanding gentleman who will make your Lexus right. A huge thanks to Gerardo and the Lexus service team for getting me back on the road this morning.

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Google Jul 1, 2021

Lexus service is very professional, timely and does a great job. The waiting area is very clean and comfortable.

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Google Jul 1, 2021

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DealerRater Jun 30, 2021

I dont believe any body in omaha could have taken better care of lu and I then lexus of omaha

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Google Jun 30, 2021

Always great service, knowledgeable and accommodating. Probably the best dealership I've used in 50+ years of owning cars.

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Google Jun 30, 2021

Very well done from greeting to check out and everything in between. There is a reason that people love the brand. The quality of the product is backed up by first class service after the sale. We’ll done , Kelly! Thank you!

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Google Jun 30, 2021

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Google Jun 29, 2021

Service was exceptional! My wait in the longe was very pleasant as well.

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Google Jun 27, 2021

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Google Jun 26, 2021

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DealerRater Jun 26, 2021

Adam was very professional and helpful. The entire staff was super friendly. The Lexus people go out of their way to make buying a new car an enjoyable experience.

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Google Jun 26, 2021

Exceptional service and outstanding staff.

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Google Jun 26, 2021

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Google Jun 25, 2021

My car was serviced very quickly. Car was beautiful cleaned. I was in and out. Appreciate the quick and clean service. Owning a Lexus plus side is the service department!

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Google Jun 25, 2021

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Google Jun 25, 2021

Every appointment I have had has been nothing short of great! They are honest and take the time to explain details of their services. The staff treats you like family and I have never felt intimidated when working with them. Thank you guys for all you do!

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Google Jun 25, 2021

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Google Jun 25, 2021

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Google Jun 24, 2021

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Google Jun 24, 2021

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Google Jun 24, 2021

Kelly is so professional, personable and knowledgeable. She makes taking your car for service a pleasant experience.

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Google Jun 23, 2021

Absolutely the best experience I have ever had purchasing a car. Never before have I had such an honest, down to earth salesman at Scott.

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Google Jun 22, 2021

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Google Jun 22, 2021

Always great customer service from Kelly! She is such a pleasure to work with.

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Google Jun 22, 2021

We had a very good experience with Micheal

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Google Jun 22, 2021

Best buying experience EVER. Made a deal on line, Drove from KC to Omaha to drop off my trade in and pickup a new RX350 AWD. No hidden charges, no pressure to buy 1000s of dollars of add ons. They gave me top dollar for my trade in. Total pricing transparency. I saved over $5000 compared to the local KS Lexus dealer and a MO dealership. Definitely worth the 6 hour round trip.

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Google Jun 21, 2021

Our experience with Lexus of Omaha was outstanding! Thanks for making our car buying process easy.

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Google Jun 20, 2021

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Google Jun 19, 2021

Nick and his crew are professionals, excellent service, very fast too! We will be back!

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Google Jun 18, 2021

Always a great experience! Love Lexus dealership in Omaha!

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Google Jun 17, 2021

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Google Jun 17, 2021

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Google Jun 16, 2021

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Google Jun 16, 2021

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Google Jun 15, 2021

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Google Jun 15, 2021


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