Overall 3/ 3"I just purchased my second car from Lexus of Omaha. Again they have exceeded my expectations. Not only did I get a great deal on my new car but the level of service is outstanding. The sales staff always makes me feel comfortable and there are no stereotypical cheesy cars salesmen. They make buying a car easy and painless. I plan on using this dealership for year to come."
Overall 3/ 3 "Every experience I have had with Lexus of Omaha has been exemplary. I have been doing business with them since 1999 and will never go elsewhere. The few times a repair was needed on one of my vehicles they were informative, fast and professional. They have taken special care of my family and go out of their way to make me feel as though I own the place. I can't say enough positive thing about the Lexus family."
Overall 3/ 3"My wife and I looked at every major luxury dealership in Omaha recently as we were deciding on a new vehicle. Lexus of Omaha certainly stood out to be one of the best around.The people at Lexus of Omaha are all very professional and extremely friendly. We had a wonderful buying experience, and I would highly recommend this dealership to anyone not only looking for a fantastic brand to drive but a great dealership to keep going back to for service."
Overall 5/5 "The experience I had at Lexus of Omaha was one of the better ones compared to my past visits to BMW and Baxter Dodge. They really put there best foot forward to getting you all taken care of and them being a Lexus plus dealership really helped cut all the time out of the negotiations and gave me pretty much more than what I was expecting for my trade in and got my new vehicle at a competitive reasonable price. I dealt with Luke which he outstandingly took care of all my concerns and had the help Post visit with with his manager Jason which took care of me and my vehicle. There service department is also amazing I brought my car in and was greeted and was given a full amazing customer service experience with there complementary drinks and snacks which was awesome. I defiantly will be continue coming to Lexus of Omaha and recommend everyone to make this your one stop shop for everything you won't be disappointed."
Overall 5/5 "Had my 10K service done on a Saturday. They even washed the car and cleaned my wheels, very nice. For this, I will give them 5 stars for their extra effort to please a first time customer."
Overall 4/5 "Buying a new car can be fabulous and so rewarding. But a ton of work!
Lexus of Omaha is pretty amazing and worth a look. We were shopping for a new car for my wife and not sure on which one she wanted. We went to many of dealerships. and spent days and days on this process. We went through the entire line of Lexus vehicles. Starting thinking that a crossover Suv/Sedan was what we wanted but ended up driving I think like 6 vehicles from lexus by the time it was done. Compared to others, Lexus is advanced more forward thinking and has way more features and extras than other luxury lines Meaning (porsche, audi, cadillac, range rover) Lexus is nice that during your entire car process you only have to deal with 1 person. They have the no haggle pricing, (not a positive from me but wife loved it though). from the price that was quoted for the vehicle/ I felt from research and info we OVERPAID. But with the up front pricing there is no room to negotiate. We did look at traveling to Kansas City to purchase. We could have saved $$ but in the aspect of time and travel was not feasible for us. Luke went above and beyond during and after sale, was great and also has been prompt on responding. During and even after the sale. There was a problem with the title with the DMV and Lexus was responsive and available within 10 minutes to help with. (of course it was the DMV'S Error but Lexus was there if we needed) The service so far has been good. They broke a personal item of my wifes during 1st trip. not sure how they will handle have not heard back from on that"
Treat you like a person and not just a sale Rating from Gerald "Sales person Mike Kraft was very helpful and was glad to answer any questions that I had. There were no high pressure sales tactics used. This is my 2nd Lexus purchase and I plan on going back again when my LS-400 dies. 275k and still running!! What does that tell you about the brand. The quality of Lexus sells itself as far as I am concerned. The sales staff is a cut above."
Great car buying experience Rating from Andrea "We purchased a pre-owned vehicle from Lexus last week. I contacted them thru email to set up a time to test drive a vehicle. The original sales person was not available when we arrived, but they quickly found an available employee. Jeff Bahnsen was a pleasure to work with and very professional. The facility was clean and everyone was extremely polite and courteous. I will be glad to refer friends and family to Jeff at Lexus."